What does Lysora sell?
Lysora offers women's fashion clothing, including maxi dresses, midi dresses, mini dresses, tops, bottoms, and outerwear.
How do I choose the correct size?
Please review the measurements on the relevant product page and consult our Size Guide before ordering.
Measurements may vary by style and fabric.
How long does order processing take?
Orders are generally processed within 1–3 business days.
How long does shipping take?
Estimated shipping transit is 6–12 business days.
The estimated total delivery timeframe is 7–15 business days, including order processing.
How much does shipping cost?
Applicable shipping charges are displayed at checkout before payment.
Can I track my order?
Tracking information is provided after shipment when available.
Can I change my shipping address?
Please contact our customer support team as soon as possible.
Address changes cannot be guaranteed after dispatch.
What is the return period?
Eligible items may be returned within 30 calendar days after delivery.
Can I return clothing after trying it on?
Clothing may be tried on indoors for fit assessment.
To qualify for a standard return, items must remain unworn beyond reasonable inspection, unwashed, undamaged, and in returnable condition.
Who pays for return shipping?
Customers pay return shipping for change-of-mind returns.
Lysora covers reasonable return shipping costs for confirmed defects or fulfillment errors.
How long do refunds take?
Approved refunds are processed within 5–10 business days after return receipt, inspection, and approval.
Can I exchange an item for a different size?
Please contact our support team.
Exchanges are subject to eligibility and availability.
What if I receive a damaged or incorrect item?
Contact us promptly with your order number and supporting photographs.
We will review the issue and assist with an appropriate resolution.
Can I cancel an order?
Cancellation may be possible before shipment.
Please contact our support team immediately.
How can I contact Lysora?
Email: peckmyo82@outlook.com
Phone: +1 (609) 277-6626
Support Hours: Monday–Sunday, 9:00 AM–6:00 PM Mountain Time (MT).
Where is Lysora located?
Our business contact address is:
7 Harrison Ave
Helena, MT 59601
United States