Last Updated: November 2, 2026
At Lysora, we are committed to providing a transparent, convenient, and secure shopping experience. This Payment Policy explains the payment methods, billing procedures, order confirmation, and payment-related conditions applicable to purchases made through our website.
Website: https://lysora.shop/
1. Accepted Payment Methods
Lysora accepts payment methods made available through our secure checkout system.
Depending on availability, supported payment options may include credit cards, debit cards, and other electronic payment services.
The payment methods displayed at checkout are the methods currently accepted for your order.
We do not accept cash payments or direct bank transfers unless explicitly offered through our official checkout process.
2. Payment Currency
All product prices and checkout transactions are displayed in United States Dollars (USD) unless otherwise stated.
If your payment account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees.
Such charges are determined by your financial institution.
3. Payment Authorization
Payment authorization is required before an order can be processed.
When you submit an order, your selected payment provider may verify the payment details and authorize the transaction.
An order is considered successfully placed once the payment is accepted and an order confirmation is generated.
If a payment is declined, the order may not be completed.
4. Product Prices
We aim to display accurate and up-to-date product prices on our website.
All prices are shown before checkout.
In the event of an obvious pricing or technical error, we may contact the customer to resolve the issue or cancel the affected order and issue an applicable refund.
5. Shipping Charges
Our standard shipping fee is $8.00 USD for orders below $150.00 USD.
Orders totaling $150.00 USD or more qualify for free standard shipping.
The applicable shipping charge is displayed during checkout before payment.
For additional information, please review our Shipping Policy.
6. Taxes and Total Order Cost
Applicable taxes, shipping charges, and other mandatory charges, if any, will be calculated and displayed during checkout.
Customers can review the final order total before completing payment.
We do not intentionally add undisclosed charges after an order has been placed.
7. Payment Security
Payments are processed through the payment services integrated with our online checkout.
We use available security measures designed to protect customer information during online transactions.
Sensitive payment information is handled by the applicable payment service providers in accordance with their security practices.
We do not ask customers to provide complete payment card details through ordinary email or telephone communications.
8. Order Confirmation
After successful checkout, customers will receive an order confirmation at the email address provided during purchase.
The confirmation generally includes:
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Order number.
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Purchased items.
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Product prices.
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Applicable shipping charges.
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Applicable taxes.
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Total amount paid.
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Shipping information.
Please review your confirmation and contact us promptly if any information appears incorrect.
9. Failed or Declined Payments
A payment may be declined for reasons including:
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Insufficient funds.
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Incorrect payment details.
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Card restrictions.
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Payment provider verification requirements.
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Suspected unauthorized activity.
If your payment is unsuccessful, please verify your details or contact your payment provider.
If you believe you were charged without receiving an order confirmation, please contact our customer support team before attempting multiple payments.
10. Duplicate or Unauthorized Charges
If you notice a duplicate charge or an unfamiliar transaction associated with Lysora, contact us promptly.
Please provide the transaction date, amount, and relevant order information.
Do not send full payment card numbers or sensitive financial credentials by email.
We will review the available transaction records and assist with an appropriate resolution.
11. Order Cancellation and Refunds
Customers may request order cancellation within 15 minutes after placing an order, provided the order has not already been fulfilled or shipped.
Approved cancellations will be refunded to the original payment method.
Eligible products may be returned within 30 calendar days after delivery.
Lysora offers free return shipping for eligible returns and does not charge restocking fees.
Approved refunds are generally processed within 5–10 business days after approval.
Your financial institution may require additional time to make refunded funds available.
For complete conditions, please review our Return & Refund Policy and Order Cancellation Policy.
12. Payment Disputes
If you have a concern about a payment or order, we encourage you to contact our customer support team so we can investigate and attempt to resolve the issue.
Nothing in this policy limits your rights to contact your bank, payment provider, or applicable consumer protection authority.
13. Fraud Prevention
To protect customers and our business, certain orders may be subject to additional payment verification.
We may delay or cancel transactions where there is a reasonable indication of fraud, unauthorized payment activity, or other security concerns.
If a paid order is canceled, the applicable refund will be processed to the original payment method.
14. Changes to This Policy
We may update this Payment Policy to reflect changes to our payment systems, operational procedures, or applicable requirements.
Any updates will be published on this page.
15. Contact Information
If you have questions about payments, billing, order charges, or refunds, please contact us.
Store Name: Lysora
Business Operator: Norman Mullen
Website: https://lysora.shop/
Email: peckmyo82@outlook.com
Phone: +1 (609) 277-6626
Business Contact Address:
7 Harrison Ave
Helena, MT 59601
United States
Customer Service Hours:
Monday–Sunday
9:00 AM–6:00 PM Mountain Time (MT)
Response Time: We aim to respond to customer inquiries within one business day.